Results found: 3

16 - Satisfaction Survey

Learn how to configure the satisfaction survey module and get feedback from your customers about your team's performance. Watch the video below or read this more detailed article on the topic: Satisfaction Survey.  

02 - Sending and receiving emails

In this article, you will learn how to send and receive emails through Movidesk, according to the following topics: How email sending and receiving works in Movidesk Sending emails Receiving emails How to block addresses How to manage email sending and receiving How email sending and receiving wor

01 - Indicators

In Indicators , it is possible to get an overview of open, resolved, canceled, and reopened tickets from agents and clients in the selected period. The Indicators are presented in a graphical format, structured top-down. By default, there is an agent indicator panel and a client indicator panel. Th