Google Analytics is a free service from Google that provides tracking data for your Knowledge Base, such as page views, audience location, average time on page, most accessed time, device used, among other information.
If you don’t have a Google Analytics account created yet, follow Google’s article with the first steps:
With your account created, you will be able to install Google Analytics on your Knowledge Base.
To do this, copy the tracking code from your Google Analytics account. See where to find it in this article from Google Analytics Help Center.
Now, in your Movidesk, go to Settings > Knowledge Base > Help center and insert the Google Analytics code in the “Between the <head></head> tags of the document” box, as shown in the image below.
Save the changes and the installation will be complete.
It may take some time for Google to start providing all the information you need.
Explore everything you can do with this service in the Google Analytics Help Center.