Important: The feature is being rolled out in stages. If it is not yet available in your system, you will receive an email informing you when the feature is released. Now, it is possible to send emails faster and more securely through Movidesk. With our partner Mailgun, your company can now send em

This article aims to detail technical and security aspects that involve the flows of sending and receiving emails during the operation of a Tenant (support base) in Movidesk. Here, you will see: Mailgun Direct Access Mailgun The email accounts provided by Movidesk are a subdomain registered for th

Placeholders are variables that can be used to customize the content of some Movidesk functionalities. You can use these variables in triggers, macros, email sending, chat, and time contracts. The use of placeholders is essential when it comes to automatic customization of standard messages. You can