Welcome to the Movidesk Knowledge Base! 🚀

This knowledge base has been created to assist you in finding information, resolving doubts about the product, helping you configure features when necessary, and providing relevant knowledge about the system.

The base is divided into searchable topics, available on the left sidebar. Feel free to search for the content you need!

In each menu, you will find different content.

In “Knowledge Base”, you have access to various tutorials, step-by-step articles, and explanations of Movidesk's features.

In “Updates”, you will stay informed about the latest news from the system.

In “Frequently Asked Questions”, you can find various questions with quick answers. The questions are categorized by subjects and topics, with each having its own article as an answer.

You can also view the most recent, popular articles and your latest readings on the main page.

But... do you know what Movidesk is?

Movidesk is a help desk and service desk system that centralizes all support from various channels, such as email, phone, chat, and forms, in one place.

All this information is captured and made available to agents in the form of tickets within the platform.

In the settings, you can configure each module according to your needs.

Still have questions? Watch the following video to learn a bit more about how our product works:

Also check out our frequently asked questions section and follow our updates!